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General enquiries
For questions about Audely that do not fit one of the categories below, email [email protected].
Support
For help using Audely, purchases, transcripts, sync, backups, or your local library, email [email protected].
Bug reports
If something is not working as expected, email [email protected]. Include your device, system version, Audely version, what you expected, and what happened instead.
Feedback and feature ideas
To share feedback or suggest a feature, email [email protected].
Legal and privacy
For questions about the Terms of Use, Privacy Policy, rights, or legal matters, email [email protected].
Protect your information
Please do not send source audio, transcripts, filenames, folder paths, or other private library information unless it is necessary and you are comfortable sharing it.